Emotionale Intelligenz in Führung und Gesprächen

When it becomes important for us humans, the emotions are ‘boss’ in the brain. They limit what we are capable of and set the direction anyway. The more complex and demanding our working world becomes, the more important emotional intelligence is for success. Our webinar aims to support managers in improving their communication skills and strengthening their emotional intelligence when dealing with employees.

Your benefit:

•     Lead with confidence: Learn to recognize emotions in yourself and others at an early stage and use them in a targeted manner.
•     Communicate in a motivating way: Create a conversational atmosphere that promotes openness and cooperation.
•     Psychological tools for day-to-day management: Learn about basic psychological correlations in the context of
•     practical applications, how emotions influence decisions and how you can use this knowledge in your day-to-day w   work.

After this webinar, you will be able to conduct conversations more consciously and convince others with emotional competence.

The event is aimed in particular at all bank employees with management or personnel responsibility.

The speaker will be Dr. Stefan Götz, Director of Banking Supervision and Accounting at the Association of German Banks, Berlin, NPL trainer and EMI Coach.

The language of the webinar is German.